Context & Role
As the UX Product Designer, I led the design of Training Connect, a platform designed to streamline workforce training management for healthcare organizations. Working closely with a team including developers and stakeholders, I managed the entire UX process from research through delivery.
The Challenge
Healthcare staff faced challenges managing and tracking required trainings, often dealing with confusing workflows and lack of centralized information. The goal was to create a user-friendly platform that simplified scheduling, tracking, and reporting of training activities, reducing administrative burden and improving compliance.
Research & Insights
I conducted user interviews, shadowing, and workflow analysis with healthcare administrators and staff to identify pain points and key needs. Insights revealed the need for intuitive navigation, clear progress tracking, and automated reminders.
Design Approach & Solutions
Using Figma, I designed an accessible, responsive interface focusing on simplicity and clarity. Clickable prototypes facilitated stakeholder demos and user testing sessions. Collaboration with front-end developers was supported by design tokens and well-documented UI components to ensure smooth implementation.
Impact & Results
Using Figma, I designed an accessible, The redesigned platform enhanced training visibility and ease of management, reducing administrative overhead and improving training compliance rates. Users reported increased satisfaction due to the platform’s clarity and ease of use.
Learnings & Next Steps
This project reinforced the importance of continuous user engagement and modular design systems in healthcare software. Future improvements include enhanced analytics and personalized training recommendations.
