Bryan Chalker - UX Designer

Hey. I'm Bryan.

I find problems and design solutions.

I'm a UX Product Designer with 20+ years of experience creating digital experiences that people actually want to use.

Whether for startups or corporate teams, I focus on creating seamless, intuitive experiences. If users can't complete key tasks, the design has failed — no matter how polished it looks.

20+
Years Experience
100+
Projects Delivered
6+
Industries
Coffee Consumed

About Me

I've spent over two decades digitally solving real problems for real people.

With 20+ years of experience, I solve complex user problems by partnering with cross-functional teams to align business goals with real user needs. I turn legacy systems and fintech products into accessible, effective experiences.

A product that doesn't solve a problem is the real problem.

As a UX/Product Designer, I blend visual and interaction design with strategy (and just enough caffeine) to fix real gaps in the experience. Life's too short for bad UX.

I've worked across healthcare, logistics, finance, tech, and ministry — combining research, strategy, and collaboration to build simple, meaningful products.

I leverage AI tools to augment my design process — from rapid prototyping and content generation to user research synthesis and accessibility testing. Technology should amplify human creativity, not replace it.

My Expertise

User Research & Strategy
Understanding real user needs
Product Design
End-to-end experience design
Prototyping & Testing
Validating ideas with users
Design Systems
Scalable, consistent experiences

My "Ideal, Until It's Not" Design Process

Adapt as needed based on project needs, timeline, and team dynamics.

Discovery & Research

Deep dive into user needs, business goals, and technical constraints through interviews, surveys, and competitive analysis.

Ideation & Strategy

Collaborative discussions to explore solutions, define user journeys, and establish design principles.

Design & Prototype

Creating wireframes, high-fidelity designs, and interactive prototypes that bring ideas to life.

Test & Iterate

User testing, stakeholder feedback, and continuous refinement based on real-world usage.

UX Case Studies

A few examples showing the problem-solving process and impact.

Smartgistics TMS Application

Smartgistics TMS Application

Designed a Transportation Management System that integrated carrier compliance data from multiple third-party applications for comprehensive logistics visibility.

Enterprise UXData IntegrationUser ResearchFigmaProduct Strategy
View Case Study
Accruit Application Redesign

Accruit Application Redesign

Redesigned dashboard and intake submission form to encourage self-service and reduce support demands through improved usability and accessibility.

FintechReal EstateSaaSUX ResearchFigmaAccessibilityDesign Systems
View Case Study
Smartgistics – Mobile App

Smartgistics – Mobile App

Designed a mobile app to support brokers in managing logistics tasks remotely, improving responsiveness and operational effectiveness.

LogisticsTruckingSaaSSupply ChainMobile AppResponsiveUser ResearchFigma
View Case Study
Florida Blue – Training Connect

Florida Blue – Training Connect

Designed a platform to streamline workforce training management for healthcare organizations, reducing administrative burden and improving compliance.

HealthcareHealth InsuranceDocumentationOnboardingInformation ArchitectureFigmaAdobe XDWordPress
View Case Study
Happy Bulletin – Online Church Bulletin

Happy Bulletin – Online Church Bulletin

Founded and designed a digital church bulletin platform that replaced static PDFs with responsive, browser-based bulletins accessible on any device.

MinistrySaaSHTML/CSSPHPWordPress MultisiteNon-ProfitInformation Architecture
View Case Study
Florida Blue – Inventory Listing

Florida Blue – Inventory Listing

Led the redesign of a complex legacy claims inventory system, creating a centralized platform that improved efficiency and ensured strict compliance.

HealthcareHealth InsuranceAuditClaim ProcessingCollaborationFigmaAdobe XDHIPAA Compliance
View Case Study

What Others Say

Kind words from colleagues, clients, and collaborators over the years.

"Bryan continually amazes me with his fresh designs. His attention to detail ensures the users' experience will be great. Bryan takes tremendous pride in his work."

Christopher Gray
Software Engineering Leader, RF-SMART

"I have managed Bryan for 2 years now, and I couldn't be happier to do it. Bryan is a very talented UX Designer. He is passionate about fixing problems and creating unity in design across all our products."

David Lomneck
Vice President, RF-SMART

"Bryan is easily one of the best contractors that I have ever worked with. His performance makes projects timely and successful, even when dealing with obstacles."

Spence Downs
Solutions Consultant, Docebo

Additional Design Work

Some non-UX visual design work.

Bleedingtree logo and business card

Logo for Bleedingtree and the accompanying business card.

FBC Jacksonville Web Design

FBC Jacksonville proposed website redesign.

Ministry Design Work

Mediastry (Ministry media company) logo proposals.

Additional Ministry Design

Mediastry (Ministry media company) logo proposals.

Brainleaf Project

Landing page for Brainleaf.

AI in My UX Workflow

I leverage AI tools to enhance research efficiency and accelerate design iteration, while keeping human insight at the center of every decision.

Claude.ai

User Feedback Questions

Crafting targeted survey questions and interview scripts to uncover genuine user insights

Figma Make

Wireframe Generation

Rapid prototyping and wireframe creation to accelerate the design iteration process

ChatGPT & Claude.ai

Market Research

Deep-diving into industry trends, competitor analysis, and user behavior patterns

Lovable

App Design & Site Creation

Building responsive web applications and portfolio sites through AI-powered development

The key? AI amplifies human creativity and speeds up research—but it never replaces the critical thinking and empathy needed to solve real user problems.

Giving Back

UX and Web Design Volunteer
Nonprofits, Churches, and Ministries | 2018 - Present

Some of my best work happens outside the office. I volunteer design help for nonprofits, churches, and community organizations that need professional design but lack budget. These projects keep me grounded and remind me why designing for everyone matters.

They also give me opportunities to mentor other designers through hands-on coaching, discussions, and design reviews that develop both skills and strategic thinking.

Ready to solve complex user problems and create meaningful digital experiences? Let's chat about your next project.

Based in Jacksonville, FL • Available for remote and on-site projects

© 2025 Bryan Chalker. Life's too short for bad UX.

Oh, yeah... Lovable-y did this with a bit of prompting.